Frequent Questions

Registration

Click in the left corner on the “Registration” button. In the next page complete the registration form with the requested information and click on “Registration”. After your request will be approved you will be called by us.

You can reset your password using password recovery on our website or contact us via mail on order@artizanaten.ro or via phone: +40-744-933-191.

Order

We sell our products exclusively wholesale. Our customer list includes retailers, companies and wholesalers. If you would like to buy more products at once you are in the right place.

To order from our site you have to sign up. After sign in you can put your product in the shopping cart and finalize your order.

Of course. Nothing will be lost from your cart not even if you continue on another device.

Yes, of course. It is the possibility to order via phone on +40-744-933-191 but in this case you have to tell us the product codes/sizes and your personal information

Yes, certainly. Visit our depository in Corund. Here on 1500 m2 you can see and buy all of our products and our colleges will help you in finding what you desire.

If you want to buy just one pieces visit our web shop www.artizane.ro or our shop in Corund nr. 88 next to the main street or. Both places offer you a large variety of handmade local products or gift for everybody.

Yes. When you finish your order and click on “Send order” automatically will receive on your e-mail address a confirmation with the order details.

Before you click “Send order” you can easily go back and modify your order (delete product, add pieces, change delivery address etc.). After clicking “Send order” you confirm your order and can’t modify anymore.
If you want to delete an order, you have to contact us via e-mail (order@artizananten.ro) or via phone: +40-744-933-191.

Products

We mainly sell traditional Corund pottery, kitchen utensils, folk art products, different gifts and souvenirs.

We update every day our stocks, however it is possible that we have products out of stock. After processing your order you will receive an e-mail with the list of the missing products.

Our colleagues would be happy to help with this. Contact us via phone +40-744-933-191 or via e-mail on comenzi@artizanaten.ro.

Prices

To see our prices you have to sing up!

We try to offer the best prices for you; most of our products are commercialized for manufacturer price. A lot of manufacturer works exclusively for us that mean that you can’t find our products cheaper not even by the manufacturer.

Shipping

We offer free delivery on the territory of Romania with our cars, 5-10 working days delivery time from ordering day.
In urgent situations we can ship your products with GLS express shipping (without responsibility for damages) or with palletized freight distribution. In these cases the delivery time is 1-2 working days and the buyer support the cost of the transport.

We can ship outside Romania as well with transport firms or GLS express shipping. The buyer pays the cost of the shipping.